Gyro - Account Manager

Location: Singapore
Business sector: Digital Marketing
Job reference: 911829
Published: 25 days ago
The purpose of this role is to lead and develop client service accounts.
 
Job Description:
Operations and Business
  • Develop, implement and manage mid size projects/campaigns independently with minor supervision from supervisors.
  • Manage project delivery against timelines and budget.
  • Responsible for the financial health of all projects, managing budges/scopes.
  • Understand P&L and is involved in conversations on forecasting.
  • Demonstrate ability to spot business development opportunities.
 
Client Management
  • Understand clients’ needs and wants and is the trusted go-to person for junior clients on day-to-day requirements, issues and challenges.
  • Manage general client expectations and resolves day-to-day project delivery issues.
  • Know when matters needs to be flagged/escalated ahead of time to diffuse potential issues in consultation with supervisors.
 
Strategy
  • Understand the client’s marketing needs/and brand strategy to be able support the strategy team or supervise junior support where necessary.
  • Contribute general POV and input on strategy related topics and conversations.
  • Understanding of industry trends and their impact on client and company’s businesses.
 
Creative
  • Create and own the creative brief for small to medium projects
  • Identify good and bad work (not just what the client wants) and provides POVs on how to elevate the creative work.
  • Present and sell small-scale campaign ideas.
  • Cognisant of recent award winning works/industry best practices.
 
People Management
  • Key project contact with clients + integrated teams, engage the team to deliver the best output possible based on the brief.
  • Manage and mentor AE/SAE