About Dentsu Group (dentsu)
 
Led by Dentsu Group Inc. (Tokyo: 4324; ISIN: JP3551520004), a pure holding company established on January 1, 2020, the Dentsu Group encompasses two operational networks: dentsu japan network, which oversees Dentsu’s agency operations in Japan, and dentsu international, its international business headquarters in London, which oversees Dentsu’s agency operations outside of Japan.
 
With a strong presence in approximately 145 countries and regions across five continents and with 65,000 dedicated professionals, the Dentsu Group provides a comprehensive range of client-centric integrated communications, media and digital services through its five leadership brands—Carat, dentsu X, iProspect, Dentsu Creative, and Merkle—as well as through Dentsu Japan Network companies, including Dentsu Inc., the world’s largest single brand agency with a history of innovation. The Group is also active in the production and marketing of sports and entertainment content on a global scale.
 
Job Description:
Client Team and Communications

• Engages and maintains relationships across Media Operations and key partners across all Media brands
• Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses
• Ensures client transitions, from onboarding through offboarding, are properly supported and managed
• Partners with planning brands to provide operational support for client contract and records setup and system maintenance
• Ensures budget maintenance and utilisation is supported through creation and/or tracking of reference requirements, such as Media Purchase Authorisations (MPAs) and budget details

 
People Management

• Manages the annual performance review and goal setting process for direct reports
• Contribute to build career paths
• Provides hands on support and guidance to all team members

 
Billing

• Supports client and internal billing by approving client and intercompany invoices
• Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe
• Provides additional operational support as needed
• Supports brand leadership in performing client audits

 
Operations and processes

• Maximize offshoring utilisation, including but not limited to billing, reporting, briefing templates
• Participate in creating and documenting Standard Operating Procedure
• Contribute to the enhancement of operation KPIs: MSS implementation, timesheet adoption
• Provides additional operational support as needed
• Support Operations Lead to drive the implementation of the Media Service Line Operating model in market; ensuring market nuances are considered whilst still staying consistent to the approved Global Operating model
• Support Operations Lead to ensure an interface to the Global Media Service Line and leveraging best practice in managing operational performance, processes, and procedures for the Media line of business

 
Requirements:

• Knowledge in Media (both Digital and OOH).
• Knowledge in Media Buying.
• Ability to read and understand Media Plans.
• Being meticulous and detail-oriented with numbers.
• Strong communication skills.
• Able to work relatively independently.